Politique des cookies

This Cookie Policy describes the different types of cookies used on the website. https://passcare.com/ owned and controlled by InnovHealth Group, SAS with a capital of 43,530 euros, whose registered office is located at 21 rue de Courcelles 51100 Reims, from where you have access to this Cookie Policy (hereinafter the “Site”).

What’s a cookie?

A cookie is a small file containing a string of information, usually small in size. It is identified by a name and stored on your computer. It is transmitted to your browser by a website to which you connect. Your web browser will keep it for a certain period of time.

A cookie is commonly used to make websites work, to improve their operation or to make them more efficient. Indeed, websites can read these files and write to them, which allows them to recognize you each time you connect and to memorize important information and thus facilitate your navigation on a site.

For example, the cookie allows us to store login credentials linked to your profile, in order to facilitate your subsequent logins.

The Site uses certain cookies in order to offer you the best possible experience.

In accordance with regulations, we provide you with details of the cookies we use so that you can disable and/or delete them if necessary.

What cookies do we use?

Here is a list of the different types of cookies that may be used on the Site. Please note that to the extent that information collected with cookies constitutes personal data, the terms of our Privacy Policy apply and complement this Cookie Policy.

Technical cookies necessary for the operation of the Site.

These cookies enable the Site to function optimally; they allow you to browse the Site and use its services and features.

Without these absolutely necessary cookies, navigation on the Site would not be sufficiently fluid and you would not be able to access the Site or certain services or functionalities that you request. These technical cookies do not collect personal data that could be used for marketing purposes or to remember the pages visited on the Site.

The technical cookies used by the Site are :

  • csrfToken
  • tarteaucitron

Technical cookies are used without the user’s consent, but may be deactivated in accordance with the paragraph “How to activate or deactivate cookies” below, it being specified that their deactivation may cause difficulties in the use and navigation of the Site and will result in preventing access to certain functionalities.

Cookies for audience measurement.

These cookies are used to improve the Site. They collect information about how you use the Site, such as which pages you visit most often, or when you receive error messages. These cookies do not collect data that can identify you.

The audience measurement cookies used by the Site are :

  • Google Analytics cookies
    • APISID
    • OTZ
    • __utma
    • __utmb
    • __utmc
    • __utmt
    • __utmz
    • _ga
    • _gat
    • _gid
    • __utmz
  • Google Security cookies
    • SID
    • SIDCC
    • HSID
  • Google Advertising cookies
    • 1P_JAR
    • NID
    • SID
    • Google Preferences cookiesNID
  • Crisp
    • crisp-client
  • Gestion des langues
    • pll_language

Third party cookies intended to improve the interactivity of the Site. The site relies on certain services offered by third party sites. These include videos broadcast on the Site (Youtube).

  • YouTube
    • GEUP
    • PREF
    • YSC

Within these 2 types of cookies, cookies are classified according to whether they are temporary (“session cookies”) or kept for a longer period of time (“persistent cookies”).

Session cookies record your actions during a single session. The “session” begins when a page of the Site is opened and ends when it is closed. Then the cookie is permanently deleted.

Persistent cookies remain on your computer or mobile device for a specified period of time. They are automatically activated when you visit the Site.

Please note that a further distinction can be made between “proprietary cookies” and “third-party cookies”. A proprietary cookie is set by the Site when you visit it while a third party cookie is set by a third party. InnovHealth Group will only allow third-party cookies after internal authorization.

Cookie categories on the PassCare platform

Essential Cookies

InnovHealth Group uses essential cookies for :

  • remember information you have entered into forms when you browse different pages within the same browsing session ;
  • identify yourself as “logged in” on the PassCare platform;
  • ensure that you connect to the correct service on the Site when we make changes to its operation.

InnovHealth Group’s essential cookies are not used for :

  • collect information that may be used to provide you with product or service advertising;
  • remember your preferences or username beyond your current session.

Using the Site implies that you accept the use of these essential cookies. If you disable these cookies, we cannot guarantee that you will be able to use the Site to its full potential or that you will be able to use it safely.

Performance Cookies

InnovHealth Group uses performance cookies for :

  • Provide us with statistics regarding the use of the Site.
  • Help us to improve the Site by measuring potential technical errors.
  • Test different functionalities of the Site. 

InnovHealth Group’s performance cookies are not used for :

  • Remember your preferences or username beyond your current session.
  • Some of these cookies are managed for us by third party companies but we do not allow these companies to use them for purposes other than those indicated above.

Use of the Site implies that you accept the use of these performance cookies. If you disable these cookies, we cannot guarantee you all the features of the Site.

You may decide to enable or disable these cookies, but disabling them may result in us not being able to offer you certain services. It is also possible that we may not be able to remember that you do not want a particular service.

To uninstall the Google Analytics audience measurement cookies, please use the tool set up by Google at the following link : https://tools.google.com/dlpage/gaoptout?hl=fr.

We do not use advertising cookies. 

How to delete cookies

If you no longer wish to use cookies on the Site, you can easily delete them from the cookie files on your browser. You can also format your browser to block cookies or send you a warning message before the cookie is installed on your computer or mobile device.

Due to the multitude of existing browsers, we cannot provide instructions for all of them. We suggest that you visit the site Tout sur les Cookies for more information.

If you delete these cookies, we remind you that it is possible that certain services on the Site or other websites or mobile applications may no longer function or, at least, no longer function optimally.

You can also go to the CNIL website to obtain further information about cookies, and in particular to the following link : https://www.cnil.fr/node/337

We may change this Cookie Policy at any time. Any changes to this Cookie Policy will take effect when we post the revised version of this Policy on the Site.

To contact us

If you have any further questions, please contact us by e-mail at :


or to the following postal address:

InnovHealth Group
Service Juridique 
21 rue de Courcelles 51100 Reims